FAQS
Frequently Asked Questions
Here you will find answers to the most important questions about our cleaning services – from booking and our services to appointments, prices and individual requirements.
No, you don’t have to be home while we clean. Many clients prefer to provide us with access instructions, and we’ll secure your property when we’re done.
We use high-quality, effective cleaning products that are safe for your family, pets, and surfaces. If you prefer eco-friendly or specific products, just let us know.
You can easily schedule a cleaning by calling us, emailing, or filling out our Contact form. We’ll help you find a convenient time that fits your schedule.
Yes, we bring all the necessary supplies and equipment to complete your cleaning. You don’t have to provide anything unless you have special products you’d like us to use.
Your satisfaction is our priority. If something wasn’t cleaned to your expectations, please let us know within 24 hours, and we’ll come back to make it right at no extra charge.
Yes, Reinas Cleaning is fully insured and bonded for your peace of mind. You can trust that your property is in safe, professional hands.